Dear valued players,

We regret to inform you that on 8th April 2024, Gravity Game Hub experienced an unauthorized breach into our database. The breach was caused by a website coding bug, which has now been fixed. This player database breach has potentially compromised certain personal information belonging to our players. We take this matter very seriously and are committed to providing transparent communication about the incident and its implications.

Upon discovery of the breach, our team immediately launched a thorough investigation, which is currently ongoing. While we continue to assess the full extent of the breach, we wanted to inform you of the affected Information:

• GNJOY ID
• Email Address
• Phone Number

Please rest assured that all passwords and pin numbers were not compromised in this breach.

However, as a precautionary measure, we strongly advise all players to change their passwords and pin numbers promptly. Your security is our top priority, and we want to ensure that your personal information remains protected.

Gravity Game Hub has already implemented additional security measures to prevent such incidents from occurring in the future. We are committed to maintaining the highest standards of security to safeguard your data.

We sincerely apologize for any inconvenience or concern this breach may have caused. Please be assured that we are dedicated to keeping you informed about any developments related to this incident.

If you have any questions or concerns, please do not hesitate to reach out to our customer support team at supportropc@gravitygamehub.com.

Thank you for your understanding and continued support.