[Updated 10 March 2025]

We encourage all players to play fair and competitively. Players who decide to cross the line will be dealt with accordingly. If you come across a player who has violated this policy please report them here. 

(1) Using Macro

• 1st offense -  3 days account ban
• 2nd offense - 21 days account ban
  
• 3rd offense - Permanent account ban

(2) Real Money Trading

• 1st offense - 30 days account ban
• 2nd offense - Permanent account ban

(3) Bots / Illegal Third Party Program / Cheat Tools (e.g NDL, Sickpots)

• Permanent ban

(4) Exploitation

Any form of exploitation can lead to a permanent account ban. If you know, or come across any exploit, please refrain from trying and report it here.

• 1st offense -  7 days account ban
• 2nd offense - 30 days account ban
• 3rd offense - Permanent ban to all associated accounts

(5) Inappropriate Name

Names that violate GGH's standard will be changed without prior notice (GGH discretion). If necessary, your new given name will be changed according to GGH's decision. 

(6) Impersonation & Suspicious Trading

User that attempts to impersonate another individual by any means, or request to trade/exchange items for nothing in return can lead to a permanent account ban.

(7) Harassment

In-game harassment actions refer to behaviors that are meant to harm, intimidate, or disrupt other players' experience in a game.

• Verbal Abuse/Insults: (1 day mute)

  • Using offensive language, slurs, or derogatory remarks towards other players.
  • Targeting someone's race, gender, sexuality, or other personal characteristics.
  • Constantly belittling or mocking players to make them feel unwelcome.

• Griefing: (1 day mute)

  • Using in-game mechanics to deliberately annoy, disrupt or trolls other players in ways that are not part of the intended game play.

• Doxxing: (14 days account ban)

  • Sharing private information about other players, such as their real names, addresses, or other personal details, to intimidate or harm them outside of the game.

• Sexual Harassment: (14 days account ban)

  • Making inappropriate or sexually explicit comments to others, often targeting a player's gender or sexual orientation.
  • Sending unsolicited explicit content (e.g., in-game messages).
    

• Cyberbullying: (14 days account ban)

  • Intentionally following, messaging, or targeting specific players over a long period, causing distress.
  • Posting harmful or threatening content related to the player, either in-game or on external platforms.